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ThinkTeams

DIGITAL FRONTLINE

Manage frontline teams with ease

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Feature Modules

TIME ATTENDANCE

Schedule Roster, Clock IN/OUT using GPS/Bluetooth, Swap Roster, Manage Leave and expenses

E-PATROL

Digital property management, patrol roster, schedule, patrol route checking, incident reporting

PERFORMANCE

Track and optimize KPI, analytics and reporting for your team performance

TASK

Manage tasks, customize forms, share and track progress in real time

TIME ATTENDANCE

Roster management on mobile. Reducing miscommunication and management time, respond to roster changes quickly.

SCHEDULING

Digitizing the scheduling routine, drag-and-drop to create and re-arrange team roster on the fly. All working hours, all leaves and scheduling request are documented for reviewing and calculating to ensure compliance requirement and best fitted schedule.

Scheduling
Shift Swapping

LEAVE / SHIFT SWAPPING

Most retail team members require duty swap from time to time. They also have more versatile leave/day off policy. Front-line staffs can make requests for their shift. Manager and relevant team members will receive notifications.

For tackling lack of staff, manager could request team members to swap their duty schedule, or requesting help-out from another team by using the app.

CLOCK IN / OUT

The mobile application has a built-in clocking feature. Employee can simply use their mobile to check in and check out when they get off work. The GPS or blue-tooth on mobile can ensure the employees are at the working place.

Alternatively, we have API that you could use to integrate with other clocking system, including finger print, face recognition and others. The In & Out records can be available to view and use for the payroll process.

Clock In/Out

E-PATROL

Simplified work flow and track task progress in one place. Efficiency is the key for goal achievement.

E-PATROL

Create security guard patrol schedule templates and simply apply the template to generate a regular patrol activity. Drag and drop to assign staff to a patrol path, or assign ad-hoc checkpoints to them.

Monitor the path that the security guard have to follow during patrol and their work process. Get alerts if there's late/ missed checkpoints.

Scan NFC tags/ QR codes placed on the location with mobile device. The check-in/out time stamp will be recorded automatically, and allows team leaders to track working hours.

E-Patrol
Incident Report

INCIDENTS REPORT

Report incidents simply through the app with mobile device. And, log evidence at the scene, take pictures, or upload other related information in the incident ticket.

Know what is happening at every stage of the incident and throughout the investigation process. Automated notifications/alerts will be sent to authorized people for follow up.

PERMIT MANAGEMENT

Manage permits information on the web or app portal. Save all details about the permit and track the door access records online.

Teams can check the permit information and determine if the access can be granted. Comments and pictures can be added as follow ups and records. Visitors can use the system generated QR code to access the location.

Permit Management

PERFORMANCE TRACKING

Track and improve your KPI

TRACK & OPTIMIZE PERFORMANCE

Usage of KPI has become the heart of retail operation. Our performance tracking tools help sharing the current KPI and their targets, making it clear to your team of their achievement and relative position of their targets.

On top of hard numbers, we added some communication elements: Weekly Focus, Highlighted categories, Sales strategies and feedback from the team of how receptive customers are towards the current promotion.

This routine keeps the communication straight to the point and focus on more than just the number but archiving the numbers to truly grow your business.

Performance Tracking
Analytics

ANALYTICS

With KPI and data collected from tasks, business owner could use our analytics tools to constantly report and analyze pattern that might have hidden inside the numbers.

Business owner could also trace back the effort and feedback from each store to have a grasp on the status of some KPI. The findings will be beneficial to other teams to archive better result.

TASK MANAGEMENT

Simplified work flow and track task progress in one place. Efficiency is the key for goal achievement.

CENTRALIZED TASKS

Organizing team tasks in store or between head office, flexible and efficient. Tracking work progress, get notifications and follow up instantly on your mobile without slipping any tasks.

Receiving feedback in text, photo or attachment that helps accomplishing tasks. Empowering your team on problem solving.

Centralized Tasks
Customize Forms

CUSTOMIZE FORMS

A form builder allows users to customize the form format to meet your own business needs. All documents are easier to maintain and save up physical storage space.

Once Data is collected, it could be view on the dashboard with way less searching time. Images, signatures, ratings and many other interactive widgets could enhance interaction between parties and help with more business cases.

SHARING

An ad-hoc tasks to-do list is an efficient virtual check list among team members. Team members can assign and check to-dos on the app. Notifications will be sent to all members when there is any update or change to pace up the progress.

Sharing

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Contact us today to learn more about how ThinkTeams can help your business.

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